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Vol 4, No 1 (2019): April STRATEGI MENINGKATKAN KEPUASAN DAN LOYALITAS NASABAH DENGAN OPTIMALISASI KUALITAS PELAYANAN, PENANGAN KOMPLAIN DAN FASILITAS TEKNOLOGI DI BANK MANDIRI SYARIAH CABANG SOLO Abstract  PDF (Bahasa Indonesia)
Nunuk Herawati, Murni Sulistyowati
 
Vol 5, No 2 (2020): November MENINGKATKAN LOYALITAS PELANGGAN DENGAN KEKUATAN KUALITAS PRODUK DAN KUALITAS PELAYANAN MELALUI KEPUASAN PELANGGAN (SURVEI PADA PELANGGAN JCO CHINESEFOOD AND SEAFOOD SRAGEN) Abstract  Untitled
Nurul Badriyah, Edi Wibowo, Sumaryanto Sumaryanto
 
Vol 7, No 1 (2022): April Peran Kepuasan Dan Loyalitas Nasabah Dari Sudut Pandang Lokasi, Promosi, Dan Kualitas Pelayanan Pada Unit Pengelola Kegiatan Dana Amanah Pemberdayaan Masyarakat (UPK DAPM) Kabupaten Sragen Abstract  PDF
Hartawan Hartawan, Dedy Prastyowicaksono
 
Vol 4, No 1 (2019): April MEMBANGUN LOYALITAS PASIEN DENGAN PENANGANAN KOMPLAIN DALAM MEWUJUDKAN MUTU PELAYANAN DI RSUD SURAKARTA Abstract  PDF (Bahasa Indonesia)
Purwito Kesdu AC, Joko Sekti Riyadi
 
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