ANALISA SIKAP BELANJA ONLINE DAN HARGA TERHADAP KEPUTUSAN BELANJA KONSUMEN PADA EVENT FLASH SALE SHOPEE

Tri Widianto(1*) , Andri Octaviani(2)


(1) STIE AUB Surakarta
(2) STIE AUB Surakarta
(*) Corresponding Author

Abstract


ABSTRAKSI

Penelitian ini dilaksanakan bertujuan untuk mengetahui secara empiris: analisis terhadap sikap perilaku konsumen dalam belanja online dan pengaruh harga terhadap keputusan belanja online dalam event flash sale aplikasi Shopee

Data dikumpulkan dari 130 responden dengan menggunakan metode purposive random sampling. Analisis data dilakukan melalui analisis instrumen penelitian yang meliputi uji validitas menggunakan korelasi product moment dan uji reliabilitas menggunakan teknik cronbach’s alpha; analisis jalur; koefisien determinasi, uji t; uji F dan pengaruh langsung serta tidak langsung.

Hasil penelitian ini menunjukkan bahwa: 1) sikap belanja online berpengaruh positif namun tidak signifikan terhadap keputusan belanja online, 2) harga berpengaruh positif namun tidak signifikan terhadap kinerja pegawai, 3) hasil Uji R2 didapatkan hasil sebesar 0,012 atau 1,2% yang berarti variabilitas variabel sikap belanja online dan harga yang dapat dijelaskan oleh variabilitas variabel keputusan dalam belanja online sebesar 1,2% sedangkan sisanya 98,8% dijelaskan oleh variabel lainnya yang tidak dimasukkan dalam model regresi

 

Kata kunci: Sikap Belanja, Harga, dan Keputusan Belanja Online


Full Text:

PDF

References


DAFTAR PUSTAKA

Adi, R. N. (2013). Analisis faktor-faktor yang me-mengaruhi keputusanpembelian dengan sistem pre order secara online (Studi kasus pada online shopChopper Jersey).

Anwar I & Satrio B. (2015). Pengaruh Harga Dan Kualitas Produk Terhadap Keputusan Pembelian. Jurnal Ilmu dan Riset Manajemen, Vol 4, No12.1-15.

Arikunto,S,(2010).ProsedurPenelitian:SuatuPendektanPraktik.(EdisiRevisi). Jakarta : Rineka Cipta.

Best, R. J. (2013). Market-based management, strategies for growing customer value and profitabi-lity. New Jersey: Pearson Education, Inc.

Breckler, S. J. (1984). Empirical validation of affect, behavior, and cognition as distinctcomponentsofattitude.JournalofPersonalityandSocialPsy-chology, 47 (6),191–205.

Broekhuizen, T. & Huizingh, E. (2009). Online pur-chase determinants: Is their effect moderated by direct experience? Management Research News, 32(5), 440–457.

Chiu, Y., Lin, C., & Tang, L. (2005). Gender differs: Assessing a model online purchase intention in e-tail service. Journal of Service Management, 16 (5), 416–435.

Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(2), 318–340.

Delhagen. (1997). Retailers revs up. Forester Rese-arch, 4.

Doyle, P. (2000). Value based marketing. Journal of Strategic Marketing, 8(4), 299–311.

Ghozali, Imam. (2005). Aplikasi Multivariate dengan Program SPSS. Semarang: Universitas Diponegoro.

Hair, J. F., Black, W. J., Babin, B. J., & Anderson, R. E. (2010). Multivariate data analysis, a global perspective. New Jersey: Pearson Prentice Hall.

Herbig, P., Milewics, J., & Golden, J. (1994). A model of reputation building and destruction. Journal of Business Research, 31(1), 23–31.

Karimuddin, A. (2012). RE: MarkPlus insight: Jum-lah pengguna internet di Indonesia capai 61 juta orang. Diunduh 1 Maret 2015 dari https://daily-social.net/post/markplus-insight-jumlah-peng-guna-internet-di-indonesia- capai-61-juta-orang.

Katawetawaraks, C. & Cheng, L. W. (2011). Online shopper behavior: Influences of online shopping decision. Asian Journal of Business Research, 1 (2), 66–74.

Keaveney, S. M. (1995). Customer switching beha-vior in service industries: anexploratory study. Journal of Marketing, 59(2), 71–82.

Keller, K. L. (1993). Conseptualizing, measuring and managing customer-based brand equity. Journal of Marketing, 57(1), 1–22.

Khatibi, A., Haque, A., & Karim, K. (2006). E-com-merce: A study on internet shopping in Malaysia. Journal of Application Science, 3(6), 696–705.

Kim, M. S. & Ahn, J. H. (2007). Management of trust in the e-market place: The role of buyer’s expe-rience in the building trust. Journal of Informa-tion Technology, 22(2), 119–132.

Kim, D. J., Ferrin, D. L., & Rao, H. R. (2008). A trust-based consumer decision- making model in electronic commerce: The role of trust, perceiv-ed risk, and their antecedents. Decision Support Systems, 44, 544–564.

Kinnear, T. & Taylor, J. (1995). Marketing research: An applied approach. 5th Edition. New York: McGraw Hill.

Kotler, P. & Armstong, G. (2004). Principles of mar-keting. 11th Edition. New Jersey: Pearson Prentice Hall.

Kotler, P. & Keller, K. L. (2013). Marketing manage-ment. 14th Edition. New Jersey: Pearson Horizon.

Kunz, M. (1997). Online customer: Identifying store, product and consumer attributeswhichinfluenceshoppingontheinternet.UnpublishedDisser-tation. University of Tennessee, Knoxville,TN.

Li, D., Browne, G., & Chau, P. (2006). An empirical investigation of website use using a commitment-based model. Decision Sciences, 37, 427–444.

Lichtenthal, J. D. & Eliaz, S. (2003). Internet inte-gration in business marketing tactics. Industrial Marketing Management, 32(1), 3–13.

Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An integrative model of organizational trust. Academy of Management Review, 20(6), 709–734.

Mukherjee, A. & Nath, P. (2003). A Model of trust in online relationship banking. International Journal of Marketing, 21(1), 5–15.

Niazi, M. S., Haider, M. I., Islam, T., & Rehman, S.U. (2012). The impact of corporate social responsi-bility on brand equity. European Journal of Social Sciences, 34, 520–529.

Nucifora.(2000).Theauthenticonlineopportunity:B2Biswhatyoureallywantto be. Houson Bu-siness Journal, 30(41), 32A.

Pavlou, P. A. & Geffen, D. (2002). Building effective online marketplaces with institution–basedtrust.ProceedingsofTwentyThirdInternationalCon-ference on Information Systems,667–675.

Pikkarainen, T., Pikkarainen, K., Karjaluoto, H., & Pahnila, S. (2004). Consumer acceptance of on-line banking: An extension of the technology acceptance model. Internet Research, 14(30), 224 –235.

Prasad,C.&Aryasri,A.(2009).Determinantsofshopperbehaviorine-tailing:An empirical ana-lysis. Paradigm, 13(1),73–83.

Rahayuningsih,S.U.(2008).PsikologiUmum2:Si-kap(Online).Diunduh1Maret 2015 dari www.staff.gunadarma.ac.id.

Sarwono, J. & Prihartono. (2012). Perdagangan online: Cara bisnis di internet. Jakarta: PT Media ElexKomputindo.

Schlosser,A.E.(2003).Experiencingproductsinthevirtualworld:Theroleofgoal and imagery in influencing attitudes versus purchase intention. Journal of Consumer Research, 30(2),184–198.

Seock, Y. K. & Norton, M. (2007). Attitude toward internet web sites, online information search, and channel choices for purchasing. Journal of Fa-shion Marketing and Management, 11(4), 571–586.

Sidharta, I & Suzanto, B. (2015). Pengaruh Kepuasan Transaksi Online Shopping dan Kepercayaan Konsumen Terhadap Sikap Serta Perilaku Konsumen Pada E-Commerce. Jurnal Computech & Bisnis, Vol 9 No 1, 23-36.

Shen, Y., Li, S., & Demoss, M. (2012). The effect of quantitative electronic word of mouth on consu-mer perceived product quality. International Journal of Management and Marketing Re-search. 5, 19–30.

Shim, J. P., Shin, Y. B., & Nottingham, L. (2002). Retailer web site influence on customer shop-ping: An exploratory study on key factors of customer satisfaction. Journal of the Association for Information Systems, 3, 53–76.

Shim, S., Eastlick, M. A., Lotz, S. L., & Warrington, P. (2001). An online prepurchase intention mo-del: The role of intention to search. Journal of Retailing, 77(3), 297–416.

Sobel Test Calculator. (2015). Diunduh 1 Maret 2015 dari http://quantpsy.org/ sobel/sobel.htm.

Sonja, G. K. & Ewald, A. K. (2003). Empirical re-search in online trust: A review and critical as-sessment. International Journal of Human-Com-puter Studies, 586, 783–812.

Sugiyono, (2012). Memahami Penelitian Kualitatif.Bandung : PT.ALFABETA.

Turban, E., King, D., Lee, J., & Viehland, D. (2004). Electronic commerce: A managerial perspective. New Jersey: Pearson Prentice Hall.

Uddin, Md. R., Lopa, N. Z., & Oheduzzaman, Md. (2014). Factors affecting customers’ buying de-cision of mobile phone: A study on Khulna City, Bangladesh. International Journal of Mana-ging Value and Supply Chain, 5(2), 21–28.

Venkatesh, V. & Davis, F. D. (2000). A theoretical extension of the technology acceptance model: Four longitudinal field studies. Management Sci-ence, 46 (2), 186–204.

Wangenheim, F. V. & Bayon, T. (2004). The effect of word of mouth on services switching: Measurement and moderating variables. Euro-pean Journal of Marketing, 38(9/10), 1173–1185.

Widiyanto, I & Prasilowati S (2015). Perilaku Pembelian Melalui Internet.Journal JMK, Vol. 17, No. 2, ,109–112.

Williams, M. 2012. Relating word-of-mouth to cor-porate reputation. Public Communication Re-view, 2, 3–16.

Wolfinbarger, M. & Gilly, M. (2003). E-tail q: Di-mensionalizing, measuring and predicting etail quality. Journal of Retailing, 27, 183–198.

Wu, S. I. (2003). The relationship between consumer characteristics an attitude toward online shop-ping. Management Intelligence and Planning, 21 (1), 37– 44.

Xu, B. & Yadav, S. (2003). Effect of online repute-tion services in electronic markets: A trust based empirical study. Ninth Americas Conference on Information Systems. Texas Tech University, Texas.




DOI: https://doi.org/10.36587/exc.v7i1.624

Article Metrics

Abstract views: 2126 | PDF views: 1902

Refbacks

  • There are currently no refbacks.


International Standard Serial Number
 

ISSN PRINT: 1979-2700 ISSN ONLINE: 2747-2833

Journal Excellent
 

Journal

Editorial Team
Focus and Scope
Peer Review Process
Publication Ethics
Screening for Plagiarism

Authors

Author Guidelines
Submission Guidelines
Online Submissions
Copyright Notice
Privacy Statement
Author Fees

Download

Author Pack
Article Template

 

Reviewer

Reviewer Guidelines
Reviewer Acknowledgement

 

Reader

General Search
Achieves
Author index
Title index

 

 

Excellent (print ISSN 1979-2700 and online ISSN 2747-2833) is published by the Sekolah Tinggi Ilmu Ekonomi Adi Unggul Bhirawa, Indonesia. The content of this website is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License
 
©  ExcellentWeb Analytics ExcellentView Statistics